At Inwhosting, we are committed to providing high-quality hosting services. If, for any reason, you are not satisfied with our services, please review our refund policy below.
1. Eligibility for Refunds Refunds are available under certain conditions, which vary depending on the type of service purchased. Refunds apply to:
New Hosting Accounts: If you are unsatisfied with a new hosting account, you may be eligible for a refund within [insert number] days from the date of purchase. Domain Registrations: Domain registration fees are non-refundable. Once a domain is registered, it cannot be canceled or refunded. Renewals: Fees for service renewals are non-refundable. Please ensure you want to continue with the service before the renewal date. 2. Non-Refundable Services The following services are non-refundable:
Domain registrations and renewals Setup fees Add-ons or additional services (e.g., SSL certificates, IP addresses, backups) 3. Cancellation Process To request a refund, please follow these steps:
Submit a Refund Request: Contact our support team through [insert support email or contact form link] and provide your account information and reason for cancellation. Verification: Our team may require additional information to verify your account and review your request. Approval and Processing: Once your refund request is approved, we will process the refund to your original payment method. Please allow [insert timeframe, e.g., 5-10 business days] for the refund to appear in your account. 4. Prorated Refunds If you cancel your service after the initial refund period, you may be eligible for a prorated refund, depending on the terms of your subscription. Prorated refunds are based on the remaining unused portion of your billing cycle.
5. Disputes and Chargebacks If you have concerns about charges or believe there is an error on your account, please contact our support team before filing a dispute or chargeback with your bank. Chargebacks may result in the immediate suspension or termination of your account.
6. Changes to the Refund Policy Inwhosting reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page, and we will notify you of significant updates. By continuing to use our services after such changes, you agree to the updated terms.
7. Contact Us If you have questions about this Refund Policy or your eligibility for a refund, please reach out to our support team at:
